Emergency
Help request
From the Easy Walk main screen it is possible to ask for help contacting a dedicated call centre.
Selecting Options > My Position > Send alert request you can send an help request with your current GPS position, addressed to a call centre operator (if the GPS signal is valid).
The call centre operator visualizes a map of the area where the user stands while constantly tracking his GPS position. The operator can also guide him step by step towards the desired destination.
Moreover, if necessary, the call centre operator would contact the user emergency phone numbers (set while activating Easy Walk) to forward the request with the current user position eventually by sending the map in graphical format (MMS/SMS).